Navitas Solutions Quickstarts

The Navitas Decoder Suite consists of 6 tools, aimed directly at improving efficiency when providing GDS information to travellers/travel booker's.
Each tool is able to capture important information from the GDS, format and translate codes before placing it on the workstations clipboard, ready to be pasted in to an email, Word, Excel or any other document/system required.

Our Decoder Suite is usually deployed using Microsoft's Click Once technology which allows Navitas Solutions to publish new versions to our central server and have all users automatically upated with the latest features and functionality with minimal overhead.

The following outlines the process required to download and prepare the workstation to run the application.

There are additional instructions provided for customers who utilise a Citrix/Terminal Services type environment.

Our Delegate Tracker is usually deployed using Microsoft's Click Once technology which allows Navitas Solutions to publish new versions to our central server and have all users automatically upated with the latest features and functionality with minimal overhead.

The following outlines the process required to download and prepare the workstation to run the application.

There are additional instructions provided for customers who utilise a Citrix/Terminal Services type environment.

Delegate Tracker - No more need to manually create spreadsheets for your groups and events bookings.

Itin to X is usually deployed using Microsoft's Click Once technology which allows Navitas Solutions to publish new versions to our central server and have all users automatically updated with the latest features and functionality with minimal overhead.
The following outline the process required to download and prepare the workstation to run the application.
There are additional instructions provided for customers who utilise a Citrix/Terminal Services type environment.

Itin to X exports itineraries from your PNR directly into a pdf, word document or even an email. Your great looking itineraries will be well-received by customers and publicise your high quality customer service the world over.

Introducing VisaEase - the automatic visa checking tool!

Visa Ease allows you to review visa requirements for ever traveller in your booking file and every destination.

The application inspects your current booking file and determines which countries, including transit points, are being travelled to as well as passenger nationalities. Visa Ease then checks the visas that are required for the trip by connecting with CIBT.

Visa Ease then displays the overall visa requirement for each country. The details of this are recorded in the booking file for your reference - how good is that!?

Navitas CheckMate is usually deployed using Microsoft's ClickOnce technology which allows Navitas Solutions to publish new versions to our central server and have all users automatically updated with the latest features and functionality with minimal overhead.
The following outlines the process required to download and prepare the workstation to run the application.
There are additional instructions proivided for customers who utilise a Citrix / Terminal Services type environment.

Navitas CheckMate is a robotic application that monitors availability for specific classes or seats.
A simple web based interface and handy GDS uploader tool allows you to easily create, view and edit a wish-list of classes or seats. A robotic then regularly searches for availability and emails you the moment there's news!
Saving you hours of time and stress, this handy tool revolutionises the way you monitor released inventory

PNR Watcher is a powerful tool that monitors booking file content and activities and responds with information or actions when predefined criteria has been matched.
For example
* display an alert about the special needs of a client the instant their name is entered into a booking file
* a Word document, containing details on this months specials, can be automatically opened when a consultant sells a particular Airline/Destination
* a prompt can appear to get the relevant cost centre needed to end a booking
 
This guide will show you how to create rules, and the steps required to get your site fully functional with PNR Watcher.
 
The product itself is split into three components -
 
agent desktop :    this component has no ‘user interface’, however it seamlessly integrates into the agent desktop software, displaying the alerts screen and performing the required pre-defined actions
 
database : a repository for all the rules/action data
 
administrator module : allows you to create/delete/modify the rules stored in the database. It is the ‘User Interface’ to the database. This user guide will detail how to use the PNR Watcher Administration application.

This section introduces the PNR Watcher Admin tool

Departments allow you to control which rules are applicable to individual users. For example you could have a set of rules only for your Ticketing department and another set of rules that are only for the team looking after a particular client.

Users are very important as control if a consultant is configured to use PNR Watcher and the rules that they will see.

Tables can now be used in 3 ways!

Firstly they make it quicker and easier to build rules. They allow you to validate several values at once - a great example is if you want to write a rule for your VIP customers. You can create a table for VIPCUSTOMERS containing a list of Account Codes then link to that table when creating the rule (If DI.AC is in table VIPCUSTOMERS) instead of having to use a long winded Or statement (If DI.AC=1234 or DI.AC=5678 or DI.AC=9900 or etc).

Secondly a table can be created with a list of values, which you can then prompt the user to select from.

Thirdly! The system now allows rules administrators to utilise entries in a Table as part of the Entry Trigger. For example, you may have a list of VIP BAR names, so you can now create a Table with all those BAR names and then create an Entry Trigger where if anyone makes a CMT entry with one of the BAR names from the list - an action is performed.

If you are like a lot of agencies, the power of PNR Watcher leads to lots of rules being created, and sometimes the rules can get lost in the list shown to the administrator. PNR Watcher 3.0 introduces the ability to perform a search across the rules to help pinpoint relevant rules

This section will take a step by step approach to creating a rule.

Each rule can be assigned with up to 3 separate actions to perform once the rule has been matched. Each action is defined on its own tab within the Rule-Action area.

Select the required tab and use the drop down list to select the appropriate action required. The right hand side of the tab changes indicating the appropriate data required by each action.

A regular expression, regex or regexp (sometimes called a rational expression) is, in theoretical computer science and formal language theory, a sequence of characters that define a search pattern.

These are used in PNR Watcher in the Entry Trigger box (to pattern match an entry), in the Prompt for Input action box or the Matches / Does Not Match Pattern rule operator

The following contains useful information about Regular Expressions http://www.regular-expressions.info/tutorial.html

Installation

Recommended Procedures
In order to preserve the users, departments and rules created it is essential that the database is regularly backed up. At the most basic level the PNR Watcher/mdb file should be copied and stored in a different location at a regular interval. Ideally the database should be located on a network server that is automatically backed-up on to removable media on a regular occurrence.
!! If you do not follow this advice, you could loose all the rules stored in the database. Navitas Solutions will not be held responsible for any loss of data. It is your responsibility to ensure your data is adequately protected !!